Data privacy is of high importance for Critical Alignment and we want to be open and transparent with our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected.

Who is the controller of your personal data?

Critical Alignment is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.

Where do we store your data?

The data that we collect from you is stored within the European Economic Area (?EEA?) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Critical Alignment will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.

Who accesses your data?

Your data may be shared within the Critical Alignment company. We never pass on, sell or swap your data for marketing purposes to third parties outside Critical Alignment.

What is the legal ground for processing?

For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

What are your rights?

Right to access: You have the right to request information about the personal data we hold on you at any time. You can contact that will provide you with your personal data via e-mail.

Right to portability: Whenever Critical Alignment process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.

Right to erasure: You have the right to erase any personal data processed by Critical Alignment at any time except for the following situations

*you have an ongoing matter with Customer Service

*you have an open order which has not yet been shipped or partially shipped

*you have an unsettled debt with Critical Alignment regardless of the payment method

*if you are suspected or have misused our services within the last four years

*if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules

Your right to object to processing based on legitimate interest: You have the right to object to processing of your personal data that is based on Critical Alignment legitimate interest. Critical Alignment. will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing: You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes. You can opt out from direct marketing by the following means:

*following the instruction in each marketing mails

Right to restriction: You have the right to request that Critical Alignment restricts the process of your personal data under the following circumstances:

*if you object to a processing based legitimate interest, Critical Alignment shall restrict all processing of such data pending the verification of the legitimate interest.

*if you have claim that your personal data is incorrect, Critical Alignment must restrict all processing of such data pending the verification of the accuracy of the personal data.

*if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead

*if Critical Alignment no longer needs the personal data but it is required for you to make of defending legal claims.

How can you exercise your rights?

We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at info@criticalalignment.nl.

Data Protection Officer: We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at info@criticalalignment.nl and write DPO as subject matter.

Right to complain with a supervisory Authority: If you consider to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.

Updates to our Privacy Notice: We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.

Cookie Policy

  1. SUMMARY

This cookies policy explains what cookies are and how Critical Alignment (?we?, ?us? or ?our?) uses them on criticalalignment.nl (our ?platform?). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.

  1. WHAT ARE COOKIES OR SIMILAR TECHNOLOGIES?

Cookies (or similar technologies) are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a platform. Cookies can be recognized by the platform that downloaded them ? or other platforms that use the same cookies. This helps platforms know if the browsing device has visited them before.

  1. WHAT ARE COOKIES USED FOR?

Cookies do lots of different jobs, like helping us understand how our platform is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure information and advertising you see online is more relevant to you and your interests.

  1. WHAT TYPES OF COOKIES ARE USED BY CRITICALIGNMENT.NL?

The types of cookies used on our platform can generally be put into one of the following categories: strictly necessary; analytics; functionality; advertising; and social media. You can find out more about each of the cookie categories in the table below.

STRICTLY NECESSARY COOKIES

These cookies are essential to make our platform work. They enable you to move around the platform and use its features. Without these cookies, services that are necessary for you to be able to use our platform such as accessing secure areas cannot be provided.

ANALYTICS COOKIES

These cookies collect information about how people are using our platform, for example, we use Google Analytics cookies to help us understand which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. Overall, these cookies provide us with analytical information about how our platform is performing and how we can improve it.

FUNCTIONALITY COOKIES

These cookies allow us to remember choices you make and tailor our platform to provide enhanced features and content to you. For example, these cookies can be used to remember your username, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customize.

ADVERTISING COOKIES

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see

an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a platform and this information may be shared with other organizations such as advertising partners. This means after you have been to our platform you may see some advertisements about our services elsewhere on the Internet.

SOCIAL MEDIA COOKIES

In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our platform may contain tools or applications that are linked to third party social media service providers such as Facebook or Pinterest. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider?s platform for further details about how they use cookies.

  1. HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?

The length of time a cookie will stay on your browsing device depends on whether it is a ?persistent? or ?session? cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.

  1. FIRST AND THIRD-PARTY COOKIES

?First party cookies? are cookies that belong to us and that we place on your device. ?Third-party cookies? are cookies that another party places on your browsing device when you visit our platform. You should check the third party?s website for more information about how they use cookies.

  1. HOW TO MANAGE COOKIES FROM THIS PLATFORM

You can usually use the browser that you are viewing this platform through to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the ?Help?, ?Tools? or ?Edit? settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the platform and other parts of the platform may also not work properly.

You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver platform advertising to you that is relevant to your interests. The advertising industries in EU have developed schemes to help you opt- out of receiving cookies used for these purposes. You can find out more about the

EU scheme from www.youronlinechoices.eu.

  1. CHANGES

Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes. The last modification date of this document is shown at the top of this page.

  1. QUESTIONS?

Questions, comments and requests regarding this Cookies Policy are welcome and should be addressed to info@criticalalignment.nl.